Terms of Use

Terms of Use


By using this site, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site.

Age Verification

In accordance with industry regulations and state / local laws, DutyFreePro.com does not sell tobacco products to minors. When accessing our site, all users are asked to verify that they are twenty-one (21) years of age or older.


All personal information is transmitted by using 128 bit Secure Socket Layer (SSL) protocol. Our clients´ information is encrypted and stored in a protected server. DutyFreePro will only use your credit card details in order to process your order. Your credit card details are not stored for future purchases. We never give out any information about our customers and their orders.
In order to achieve high standards, which correspond with our security policy, all client information is transmitted using the most secure encryption protocol available in the market. In order to protect clients, a credit card ID number is requested. The card ID is a 3 or 4 digit security code that is printed on the back of your credit card (AMEX - front right hand side of the credit card). The card ID protects you from online fraud by verifying that you are in possession of the card you are attempting to use.

Products Guarantee

All Products sold on DutyFreePro are genuine products that are purchased directly from the manufacturers in the U.S. and Europe. All products on sale on DutyFreePro are manufactured for overseas sales for example shops, international airports, ships, and diplomatic corps, and may differ materially in taste and quality from the same trademarks and brand names sold in your country. Please note: prices displayed in this website are subject to change without notice. 


All products sold on DutyFreePro are sold for personal use only and not for resale. A customer who purchases products from foreign companies becomes the importer. It is the importers responsibility to assure that the products comply with import regulations DutyFreePro suggests that you consult with your local tax office. As the buyer/addressee you are fully liable for the importation of the products purchased on this site. Products sold by the seller are under customs bond. When the buyer purchases the products he/she officially instructs the seller to ship the products on his behalf to the destination provided by the buyer. DutyFreePro does not support, imply or suggest in any way the non-payment of Duties


Packaging of the product

The packaging of the product could be different from the one shown on the site. Please take into account that due to the location where the product is manufactured, packaging can change periodically and according to local laws of that specific country. 

Credit Card payments:

Please note if you are paying for your order with a card (Debit / Credit), you may incur an international transaction fee due to currency exchange. This fee (if incurred) will be no more then 1% - 8% of the order total (depending on your credit card company or bank). 

Order Cancellation

If you need to cancel your order, you may do so by contacting our customer service department at Support@DutyFreePro.com. Please note an order cannot be cancelled once the order has been sent.